Legal
Client Agreement
Last updated: January 1, 2026
This Client Agreement (“Agreement”) describes the working relationship between Cruisin Couple Travel Agency (“CCTA”) and each traveler who engages CCTA to plan and book travel. Making a deposit or submitting payment through CCTA constitutes acceptance of this Agreement.
Scope of Services
CCTA provides personalized travel planning, booking, and support services, including consultation, itinerary design, supplier coordination, documentation, and pre-travel and in-travel assistance during business hours. CCTA acts as an Independent Agent of Cruises and Tours Unlimited and books travel with third-party suppliers.
Planning Fees
Standard cruise bookings are made without a planning fee. Custom land programs, complex multi-country itineraries, and research-intensive requests may be subject to a planning fee, which will be disclosed in writing and collected before work begins. Planning fees are non-refundable and compensate CCTA for time and expertise regardless of whether a booking is ultimately made.
Deposits and Payments
A deposit is required to secure most reservations. Deposit amounts and final payment deadlines are established by each supplier and passed through to the client. Late payment may result in automatic cancellation and penalties assessed by the supplier. Payments are made directly to the supplier or through CCTA to the supplier on your behalf.
Cancellations and Changes
Cancellations and changes are governed by the supplier's published terms at the time of booking. Some deposits are non-refundable from the moment they are collected. Changes to an existing booking may incur supplier change fees. CCTA does not assess its own cancellation fee unless expressly disclosed at the time of engagement.
Travel Documentation
You are responsible for holding valid passports, visas, health certificates, and any other documents required for your itinerary. Passports should be valid for at least six months beyond the date of return travel. Any costs, delays, denied boarding, or missed travel resulting from missing or invalid documentation are the sole responsibility of the traveler.
Travel Protection
CCTA strongly recommends comprehensive travel protection on every trip. If you decline travel protection, you accept full financial responsibility for any losses that insurance could have covered, including but not limited to trip cancellation, trip interruption, medical expenses, emergency evacuation, and baggage loss. CCTA may require a written waiver acknowledging this decision.
Communication
Email is the primary channel for planning documents, quotes, and confirmations. You agree to review documents promptly and notify CCTA of any discrepancies within 24 hours. Names on all bookings must exactly match the names as they appear on government-issued travel documents.
Supplier Relationship and Liability
CCTA acts solely as a travel advisor and independent agent for suppliers. CCTA does not own, operate, or control any airline, cruise line, hotel, tour operator, transportation company, or other travel supplier. CCTA is not liable for any loss, injury, expense, or damage caused by the act, omission, or default of any supplier or by events beyond CCTA's reasonable control. CCTA's maximum liability is limited to the amount of any planning or service fee paid directly to CCTA in connection with the trip in question.
Photography and Testimonials
Photos, comments, or reviews you voluntarily share with CCTA may be used in marketing materials on a first-name-and-state basis unless you request otherwise in writing.
Registrations
CCTA is a registered seller of travel:
Florida Seller of Travel Reg. No. ST15578
Washington Seller of Travel UBID 603189022
Iowa Registered Agency No. 1202
Acceptance
Submitting payment, providing traveler information, or otherwise engaging CCTA to book travel confirms your acceptance of this Agreement in full. Questions may be directed to melissa@ccta.co.