Privacy Policy

Cruisin Couple Travel Agency (“CCTA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us when you request a consultation, book travel, subscribe to communications, or contact us. This may include your name, email address, phone number, mailing address, date of birth, passport information, travel preferences, dietary or accessibility needs, emergency contact information, and payment information required to purchase travel.

We also automatically collect limited technical information when you visit our website, including IP address, browser type, referring pages, and general usage data through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Research, quote, book, and service your travel arrangements;
• Communicate with cruise lines, tour operators, airlines, hotels, transfer providers, and travel insurance carriers on your behalf;
• Respond to inquiries and provide customer support;
• Send trip-related communications, documents, and updates;
• Send occasional marketing communications, which you may opt out of at any time;
• Comply with legal obligations and prevent fraud.

How We Share Information

To book and service travel, we share necessary information with our host agency, Cruises and Tours Unlimited, and with travel suppliers including cruise lines, tour operators, airlines, hotels, ground operators, and travel insurance providers. These parties use your information to fulfill your travel arrangements and are responsible for their own handling of that information.

We do not sell your personal information. We may disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of our clients, employees, or others.

Cookies and Analytics

Our website uses cookies and standard analytics tools to understand how visitors use the site and to improve the experience. You can disable cookies in your browser settings, though some site features may not function as intended.

Meta Pixel

With your permission, our website uses the Meta Pixel, a tool provided by Meta Platforms, Inc., to measure how well our advertising on Facebook and Instagram works. The Meta Pixel does not load until you click Accept on our cookie banner. If you click Decline, it never loads.

When it is active, the Meta Pixel may collect the pages you view, the page address you came from, buttons and links you click (such as phone, email, scheduling and cruise line links), when you start or successfully send a form, your browser and device type, your IP address, and cookie identifiers (_fbp and _fbc). We never send your name, email address, phone number or anything you type into a form to Meta. When you send a form, we also save the campaign details from the link you arrived on (utm values and the Facebook click id) and the Meta cookie identifiers with your request so we can tell which advertising brought you to us.

Meta processes this data under its own privacy policy at facebook.com/privacy/policy. You can change your choice at any time by clearing this site's data in your browser, which will show the cookie banner again.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information below. You may also unsubscribe from marketing communications at any time using the link in any marketing email.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 except as needed to book family travel through a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will reflect any revisions.

Contact Us

Questions about this Privacy Policy can be directed to:
Cruisin Couple Travel Agency
Chandler, Arizona
Email: melissa@ccta.co
Phone: 602-558-0154